Dave and Bella
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Terms & Conditions


The following TERMS AND CONDITIONS apply to all the users of davebella.co.nz website and to all purchases of product (s) from davebella.co.nz. Reference to "davebella.co.nz ", "we" "us" or "our" in these terms and conditions is considered reference davebella.co.nz as the legal entity operating the davebella.co.nz. Your access to and use of the Site, including your orders and purchases of Product (s) through the Site, is overseen by these terms and conditions. By browsing and using this website you agree to the terms and conditions of our store. If you do not agree to be bound by these Terms, you should stop using the website immediately.

PRICES


All our prices stated in this website are New Zealand Dollar based and GST inclusive; it does not include the shipping cost as it will vary depending on the destination. We reserve the right to change any prices on our website at any time without notice.
Delivery fee at checkout is available for single order only; delivery fee is not accepted for additional orders.

FREE SHIPPING ON ALL ORDERS OVER NZD 99.00 NATIONWIDE 

FLAT RATE OF $6.00 FOR NZ ORDERS LESS THAN NZD 99.00

WE CURRENTLY DO NOT SHIP TO OVERSEAS


We have the right to correct all errors and slips (clerical, computational or such) in any advertising, invoice or acknowledgement.

Delivery


The delivery times provided by Dave & Bella are estimates only. Dave & Bella will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. Dave & Bella s cannot be held responsible for incorrectly entered delivery addresses.

AGE RESTRICTION


When placing an order with us using this website you acknowledge that you are 18 years or over.

Should we suffer any losses by an underage we reserve the right to compensate from the care givers or guardians of the person whom placed the order with us.

You will not use any false identities or identities and must provide us with your full legal name and current details.

WARRANTIES


All our products come with 3 months warranty under the Consumer Guarantees Act 1993.

REFUND & RETURN POLICY


Unwashed, unworn and unused items in their original condition may be returned upon presentation of the original invoice within 14 days of order receipt.
Returns or exchanges of online purchases may be made in person or by post. Please contact us immediately on info@davebella.co.nz, so that we can ensure that we meet our obligations to you under the Consumer Guarantees Act 1993.

For health reasons, there are no returns or exchanges on the purchase of underwear or earrings unless exhibiting a genuine manufacturing fault.
If you have requested a refund for your online order, we will notify you via email once your refund has been processed.

We will issue a refund as soon as your return has been received and processed. Please be aware refunds will be processed via the method of payment, there may be some delay before funds appear in your account due to bank clearance.

Returned goods be accompanied with receipt.

Return Shipping Costs


If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges

If a package is refused, there will be a $10.00 refusal fee plus our actual shipping costs which include the freight to and from the customer.

COLOURS AND PHOTOS


Please note despite our best efforts to accurately depict the colours and illustrations there may be variations in colour due to image reproduction, original photography or variation in the resolution settings of your computer screen. Products and pictures should be used as a guide only.

COPYRIGHTS


The contents of this website are the copyright of davebella.co.nz. You may use this web site only for your personal and non-commercial purposes. You may not use or copy for any commercial purpose.

PRIVACY POLICY


We use the Secure Sockets Layer (SSL) to encrypt your personal details when using this website. We take no responsibility in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide to this website. We use the Personal Information gathered from our visitors and customers in order to provide and improve our products and services. Personal information gathered through our website will not be used for any other purposes and will not be disclosed to other third parties.

Website and Credit Card Security


We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.For security purposes certain transactions may require proof of identification.

DISCLAIMER & LIABILITY


Material contained on this web site is protected by copyright. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute any material on this web site or create any other material using material on this web site

The use of the website material is at your own risk. We are not responsible for any consequences arising from the use of information contained on this website. The products processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Registered trademarks and logos must not be used or modified in any way without obtaining our prior written consent.
Any Problems

If you are dissatisfied in any way with your order or have a query relating to home delivery, please email us at info@davebella.co.nz.